Payment Policy

Last Updated: April 2026

At Velmorna, we prioritize your shopping security. We provide a simplified and highly secure payment process to ensure your personal and financial information is protected at all times.

1. SECURE PAYMENT METHODS

We currently exclusively accept payments through PayPal.
PayPal is a globally recognized and secure payment gateway that allows you to pay using your PayPal balance, linked bank account, or major credit/debit cards (Visa, MasterCard, American Express, and Discover).

2. PCI COMPLIANCE & SSL ENCRYPTION

Your security is our top priority.

  • SSL Protection: Our website is equipped with an industry-standard Secure Sockets Layer (SSL) certificate. This means all data entered on our site, especially during the checkout process, is encrypted and transmitted securely.
  • Payment Security: By using PayPal, your sensitive financial details (such as credit card numbers) are processed directly on PayPal's secure servers. Velmorna does not see, collect, or store your credit card information or PayPal password.

3. TOTAL PRICE TRANSPARENCY

We believe in 100% price transparency. The total amount you see at checkout is the final amount you will pay.

  • Sales Tax: All product prices displayed on Velmorna are inclusive of sales tax.
  • No Hidden Fees: You will not be charged any additional handling fees, customs duties (for U.S. domestic orders), or hidden processing surcharges.
  • Final Cost Calculation: Product Price + Shipping Fee (if applicable) = Total Amount Paid.

4. ORDER AUTHORIZATION

When you place an order, the total amount will be deducted from your account immediately by PayPal. You will receive an order confirmation email from Velmorna and a separate transaction receipt from PayPal.

5. CURRENCY

All transactions are processed in U.S. Dollars (USD). If you are using a non-USD account, the final conversion rate will be determined by PayPal or your card issuer.

6. FRAUD PREVENTION

To protect our customers, all orders are subject to a standard fraud verification process. If we detect any suspicious activity, we may contact you for further verification or cancel the order for your protection.

7. CONTACT INFORMATION

If you have any questions or concerns regarding our payment procedures, please contact our support team:

  • Brand Name: Velmorna
  • Company Name: Shanghai Yiyiyun Trading Co., Ltd.
  • Corporate Office (China): No. 629 Changzhong Road, Fengxian District, Shanghai, 201400, China
  • Fulfillment Center (USA): 2228 Edwards Ave, South El Monte, CA 91733, USA
  • Email: info@velmorna.com
  • Phone: +852 64076469