Privacy Policy

Last Updated: April 2026

At Velmorna, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data in strict accordance with United States consumer protection standards.

1. DATA SECURITY & SSL PROTECTION

Your security is our top priority. We collect personal information, including payment details, only on pages protected by secure SSL (Secure Sockets Layer) technology. We use industry-standard encryption to ensure that your sensitive information remains private and secure during transmission.

2. SAFE PAYMENT PROCESSING

We exclusively use PayPal to process all transactions.

  • No Credit Card Storage: Velmorna does not store, process, or have access to your credit card numbers or financial passwords on our servers. All payment data is handled securely by PayPal.
  • Purpose of Collection: We collect your personal information (name, email, and shipping address) solely for the purpose of fulfilling your orders and providing customer support. Collecting personal information is never our primary motive.

3. USER PRIVACY & DATA SHARING

  • No Sale of Information: We do not sell, rent, or trade our users' contact information or any personal data to third parties.
  • Advertising Consent: We will never use your personal information, photos, or testimonials for advertising or marketing purposes without your explicit, prior consent.
  • Third-Party Services: We only share your data with trusted partners necessary to complete your order, such as Shopify (our platform) and USPS/DHL (our shipping carriers).

4. COLLECTION OF INFORMATION

When you visit the Site, we automatically collect certain information about your device (IP address, browser type). When you make a purchase, we collect your order information. This information is used only to:

  • Fulfill orders dispatched from our California Fulfillment Center.
  • Communicate with you regarding your order status.
  • Screen for potential risk or fraud.

5. COOKIES & TRACKING

We use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect site functionality.

6. LEGAL COMPLIANCE (US LAWS)

As we exclusively serve the United States market, this policy and our data practices are governed by and construed in accordance with the laws of the United States and the State of California (CCPA). We ensure our operations remain consistent with the legal requirements of our target market.

7. DATA RETENTION

We maintain your Order Information for our records unless and until you ask us to delete this information.

8. CONTACT US

For questions about our privacy practices or to exercise your data rights, please contact us:

  • Brand Name: Velmorna
  • Company Name: Shanghai Yiyiyun Trading Co., Ltd.
  • Corporate Office (China): No. 629 Changzhong Road, Fengxian District, Shanghai, 201400, China
  • Fulfillment Center (USA): 2228 Edwards Ave, South El Monte, CA 91733, USA
  • Email: info@velmorna.com
  • Phone: +852 64076469